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Can I enlarge or reduce the vector art?
Yes vector images are scalable. They can be enlarged or reduced to any size without losing the quality of the image.
How long would I have to wait to get my file after I pay?
Your completed vectors are delivered within 2-48 hours – guaranteed, regardless the amount of images. Unless the image is very complex – we will let you know if this is the case.
Will you keep my artwork on file?
Your artwork will be kept on file for a period of 90 days after your order is completed. We will also use your images from time to time for promotional work, unless you prefer us no too. To discuss more detailed arrangements on file storage, you may email our customer service reps who will be glad to assist you - customerservice@imagetovector.com
Do I have to send you the font used in my artwork?
Ideally sending us your preferred font will hasten the vector conversion process as well as reduce the cost. When we have the correct font that it used in your logo, we can replace the PIXEL based version. If not, we'll have to trace the font by hand and that will increase production time significantly.
What if I don't know what font is used in my artwork?
We will trace the font by hand and that will increase production time significantly.
What are the vector formats or output options available?
Image To Vector can send you your file in the following formats:-
- CorelDraw 12 (.cdr)
- Illustrator CS (.ai)
- Freehand MX (.fh#)
- Flash MX 2004 (.fla)
- Windows Metafile (.wmf)
- AutoCad (.dwg)
- Postscript (.ps)
- EPS (.eps)
- SVG (.svg, .svgz)
- Portable Doc Format (.pdf)
Just specify in the output field of the job form the vector format you want returned.
What if I'm not satisfied with the work?
Please make sure you have described exactly what you need from the completed project. If you have done this and you are still not satisfied we will make all the necessary changes until you are happy
I cannot open the work you have sent me, is there a problem?
As long as you have specified the desired output, the vector format returned will be to your requested format. However should you encounter technical difficulty, our technical support staff will be glad to assist you - feel free to email them at support@imagetovector.com
Why Image To Vector?
- Our service is available 24 hours a day 365 days of the year.
- There is no easier way – everything is carried out via our site.
- Your completed vectors are delivered within 2-48 hours – guaranteed, regardless the amount of images.
- Assurance of high quality work provided by vector specialists.
- Accelerate processing of your jobs for example, by sending data via internet or by sending data directly from photo-shooting.
- Decrease your costs by outsourcing the vectorization.
- Substantially increase the speed of your turnaround.
- Free-up your employees’ time for more important work.
- Give yourself a competitive advantage by delivering your vector data to the cutter or plotter with the vectors already completed.
- Resolution Independent: A vectorised image has no jaggedness, no loss in detail and can be printed at any resolution.
- Size Independent: The image can be scaled up or down without any loss in quality.
- Can be Updated or Partially Changed: Your files can be upgraded, colors changed and scaled without any loss of detail or quality.
- Can be archived and stored for later use: The archive of the artwork can be used for Literature, Manuals, Brochures, Newspapers, Service bulletins and a host of areas.
- We are extremely good value for money, requiring less than the minimum wage to carry out your work.
- If you use our service regularly we also offer further discounts.
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